Low guest attendance

Notes for guests

Below is some important information about your visit to us

  • Vouchers are valid in line with the legal requirements (date of issue until the end of the year + 3 years).
  • In principle, you are welcome to visit us without booking in advance. However, we ask that groups contact us by e-mail by e-mail. Please state the number of participants, the date and, if applicable, the reason for your group visit. If you do not register, you may be refused admission.
  • To check how busy the thermal spa is, please refer to the display on our website.
  • Since the Claudius Therme is a thermal spa that focuses on wellness and relaxation, we do not have any child-friendly pools, facilities or special attractions for children. We do not offer a discount for this age group either.
  • Children are permitted to enter from the age of 6. All children and young people under the age of 16 can only be admitted if accompanied by a parent or guardian.
  • We kindly ask that you book spa treatments online or at the five booking terminals in the building.
  • So-called “Aufguss” sessions take place at regular intervals. Please register for them in advance at our booking terminals. Please note that you can only register for one “Aufguss” at a time. You will only be activated for a further “Aufguss” after the one you have booked has finished.
  • There are plenty of parking spaces for our guests right in front of the building. The parking fee is €3.00 a day.
  • There are no free water gymnastics during the Christmas holidays.